Customer Service Representative, Windsor

City: Windsor
Last visit: 2014-06-09
Author's ads: 1

Posted: 2014-06-09


Schedule: Part-time  Hours Number: 29,5 Description This position reports to the Manager Customer Service.

Main challengesOffer customers personalized service and identify their needsPerform basic operational activitiesComplete planned training activities in order to obtain the desired level of knowledge for this functionLearn and respect established policies, standards and proceduresInform customers on a specific range of Bank products and services related to your function, and make suggestionsAnswer telephone calls and respond to customers' requests based on your knowledge   Qualifications

High school diploma and two years' relevant experience or College diplomaSales and customer service experienceKnowledge of banking products and services, an assetEnglish (spoken and written) - French an asset

Diversity is an integral part of the Bank's values and commitments.

 Particular condition (external): Part-time position of 29,5 hours per week over 5 days. Please note that the work schedule may vary according to operational needs.Please note this posting is open for a period of 14 days however will remain online until all positions have been filled. It is possible that applications received after this period, are kept on file for future openings.Number of Openings: 1Job field: Customer service representativeUnposting Date: Ongoing

Career Level: Experienced

Industry: Financial Services and Banking

Job Function: Financial Services